On Friday , Airbnb announce that it ’s updating its footing of Service to miss sealed effectual viands for guests and hosts using its platform . In example involve sexual assault or sexual harassment , Airbnb says , it will no longer drive users to go through the company ’s arbitration process — permit them sue the company directly .
In ablog postexplaining the upcoming change , the caller take note that these new Terms will codify policies that Airbnb informally follow through two years ago . Since January 2019 , the blog note , the company has n’t storm arbitration on any of the “ very few ” intimate harassment cases raise by guests or hosts .
Per Airbnb , these new terms should be ready by this fall . And until these raw condition go into issue , Airbnb says it “ will keep on not to enforce our arbitrament provisions as it relates to these cases . ”
Photo: Carl Court (Getty Images)
“ We think that survivor should be able-bodied to bring claims in whatever forum is well for them , ” the web log cash in one’s chips on . “ We encourage our industry match within the travelling and cordial reception quad to consider taking exchangeable steps for their several communities . ”
Once these new policies are set in gemstone , they should be standardized to the insurance policy in situation for Airbnb ’s own employees . Since 2018 , the company’sgone on recordsaying that it would no longer require Airbnb employee to use arbitration in pillowcase involving intimate harassment at employment . The move came around the same prison term that other major tech players — likeFacebook , Uber , andeBay — modify their own policies to nix forced arbitration .
Airbnb ’s blog goes on to say that incidents involving intimate assault are “ super rare ” on its platform , but when they trim up , the company take them seriously and has an internal safety gadget squad specifically cultivate to exercise with victims . “ This team has undergone training in trauma - inform methodological analysis , and they prioritize supporting and empowering survivors in their healing procedure , ” the blog notes .
While this new update is promise , it ’s also one that does n’t apply to all the dissimilar case of molestation , like the racialdiscriminationsome guest have reportedoverandover againfrom their hosts .
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